Privacy Policy
Introduction
1.1 IT Security Locksmith respects the privacy of clients and their personal data. This policy details what data is collected, how it is used, secured and retained. The policy also details your legal rights and how to contact us.
Important Information
1.2 This privacy policy is designed to inform you how IT Security Locksmith collects and processes personal data. This includes use of this web site, subscription to the blog, sign up to a webinar, course, YouTube channel and purchase of a service.
1.3 This web site is intended for use in the UK and EU only. This web site is hosted in US.
1.4 This web site is not intended for children and we do not knowingly collect data relating to children.
What Personal data is collected and why
1.5 Personal data is collected and processed for the following reasons:
Website subscription to itsecuritylocksmith.co.uk contains name and email address.
Contact, contract and supplier data contains name, email address, telephone number, billing address or delivery address.
Financial and transactional data includes bank account and payment details in relation to services purchased.
Technical data includes username, password, IP addresses, login data, browser type, version, time zone settings, location, operating system and other details presented on the devices you use to access IT Security Locksmith services.
Usage data includes information about how you use IT Security Locksmith services.
1.6 Special categories of Personal Data are not collected.
How is personal data collected and used
1.7 We use different means for collecting data from and about you
Direct contact. You may provide your name, email, telephone number and financial and transactional data by email, web service or phone. This may include personal data when you:
Apply or enquire about services offered
Sign up for a course or webinar
Give feedback or contact us in any way
Technology interactions. As you interact with IT Security Locksmith website and online services we will collect technical information from your browser, browsing actions and patterns.
1.8 IT Security Locksmith will only use personal data in the following circumstances:
1) To provide you with details of a service you have enquired about
2) To provide you with a service you have contracted or purchased
3) To carry out contractual obligations
4) To comply with a legal obligation
5) Where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests. Including to administer and protect our services, to deliver online services, analytics to improve our service delivery and experience.
1.9 IT Security Locksmith do not cold call and will not use your contact information for direct marketing purposes.
1.10 IT Security Locksmith do not share your information.
1.11 IT Security Locksmith do not use your information to make automated decisions or carry out profiling.
International transfers
1.12 IT Security Locksmith utilise third party services based outside the UK including Microsoft office services, LinkedIn and Ghost Pro. These services are based in the UK, EU and USA.
1.13 Whenever IT Security Locksmith transfer your personal data out of the UK we ensure a similar degree of protection is provided by ensuring either:
- We will ensure the country has been deemed to provide an adequate level of protection for personal data.
- We will insist on specific contracts approved for use in the UK to afford the same level of protection.
How personal data is secured
1.14 IT Security Locksmith has put in place appropriate security measures to prevent you personal data from being accidentally lost, used in an unauthorised way or disclosed.
1.15 IT Security Locksmith only use workstations that are fully encrypted.
1.16 IT Security Locksmith will notify you of any breach.
How personal data is retained
1.17 IT Security Locksmith will only retain personal data for as long as reasonably necessary to fulfil the purposes it was collected for.
1.18 Personal data may be retained for longer in the event of a complaint or there is a possibility of litigation in respect to our relationship with you.
1.19 Specifically personal data is retained as follows:
a) Website subscription are retained until you unsubscribe.
b) Contract, Financial and transactional data are kept for six years after they are executed to ensure full and accurate tax records are maintained.
c) Technical data and Usage data are kept for six years.
1.20 To determine the appropriate retention period for personal data we will consider the amount, nature, sensitivity, potential risk of harm from unauthorised access, the purpose for the processing of personal data and if it can be achieved through other means.
Your legal rights
1.21 Under data protection law, you have rights IT Security Locksmith need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access
1.22 You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can read more about this right here.
Your right to rectification
1.23 You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can read more about this right here.
Your right to erasure
1.24 You have the right to ask us to erase your personal information in certain circumstances. You can read more about this right here.
Your right to restriction of processing
1.25 You have the right to ask us to restrict the processing of your information in certain circumstances. You can read more about this right here.
Your right to object to processing
1.26 You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. You can read more about this right here.
Your right to data portability
1.27 This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can read more about this right here.
1.28 You are not required to pay any charge for exercising your rights.
1.29 IT Security Locksmith has one month to respond to you.
How to contact us
IT Security Locksmith Limited is a company based in the UK near London. The company number is 14853879 and registered at Companies House.
If you need to contact IT Security Locksmith Limited about Data Protection in general or this Privacy Policy please email Jonathan Evans: Contact@itsecuritylocksmith.co.uk
To make a complain to the ICO please refer to https://ico.org.uk/make-a-complaint/